Yes! All pieces purchased from A.J. Martin include a free written appraisal upon request.

Yes! For our customers, we offer ring sizing either at no charge or our cost, depending on what the piece is made of and whether it's too big or too small. Please inquire by writing us.

We offer both!

For deferred gratification (layaway), we require ⅓ payment as a deposit. You then have 90 days to complete payment before receiving the item. We can split the payments in any way that is convenient for you. For more information, click here.

We offer one form of financing:

• Affirm gives you the flexibility to finance your purchase over a period of weeks to several months. Depending on the amount financed and your creditworthiness, your rate will be 0% APR or 10-36% APR. For example, a $800 purchase might cost $73/mo over 12 months at 15% APR. Click here for more information.

We ship Tuesday through Saturday and the vast majority of orders ship the day they are placed. For pieces that require sizing, please expect a delay of about a week.

Every item—regardless of price—is fully insured while in transit. Depending on the piece's value, it will be shipped either via USPS or UPS.

All pieces shipped via UPS require a signature.

Within 3 days of receiving your piece, you may return it for a refund less our shipping costs, or for store credit if you prefer. After 3 days, returns are for store credit or exchange only. Custom pieces, gift cards, pieces that have been modified, and rings that have been sized are not returnable. More information is available here.

Log into your account: https://account.ajmartinonline.com/

1. In the Email field, enter the email address used to place the order and click Continue.
2. Open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the login page and enter the six-digit verification code.
4. Click the order that you want to submit the return for.
5. If your order has more than one item, select the items that you want to return.
6. Select a return reason.
7. Click Request return.

If your return request is approved and requires shipping, you will receive an email with shipping instructions and a return shipping label. After the product is returned, you will receive a refund less our actual shipping costs.

We offer a wide range of repair services, the majority of which are listed here.

Repair turnaround is highly dependent on the condition of the piece, the complexity of the repair, and the jeweler's current workload. That being said, most basic repairs are currently being returned in about a week. Please get in touch with us to further discuss your repair.

We do not replace watch batteries or perform watch repairs.

We'd love to help! In the past, we've turned grandma's brooch into rings for her granddaughters. If you know you can't — or won't — wear your treasured piece, let us turn it into something that's more you.

Depending on the complexity of the design, custom jewelry can take anywhere from 2 to 8 weeks to deliver.

A project's cost is completely dependent on the complexity of the design. One can generally expect designing and building a completely custom piece of gold jewelry to begin at $1,600.

The best way to commission a custom piece is by writing us. Please describe what you want in as much detail as possible. We will likely follow up via telephone. Custom designed pieces require 2-8 weeks to complete depending on their complexity.